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Little update on the Perry Kramer issue:

So because I insisted on having the issues fixed rather than having the bike returned for a refund I was mailed that they would appreciate if I let it rest completely and no longer contact Advanced Sports / SE Bikes about this matter.

Todd has remained completely silent to me on the several mails I directly sent to him and also mails through the website's form and PM here on the forum.
And also Skyway didn't give any reply when I sent them pictures with the extremely bad riveting job on the frontwheel.

To the new SE Racing:

DutchRipper wrote:

Little update on the Perry Kramer issue:

So because I insisted on having the issues fixed rather than having the bike returned for a refund I was mailed that they would appreciate if I let it rest completely and no longer contact Advanced Sports / SE Bikes about this matter.

Todd has remained completely silent to me on the several mails I directly sent to him and also mails through the website's form and PM here on the forum.
And also Skyway didn't give any reply when I sent them pictures with the extremely bad riveting job on the frontwheel.

Show the email or letter. If it’s an email screenshot it.

Ive been following this story for some time now and all I can say is I'm blown away that this is going down like this...I would be absolutely LIVID. Sorry your going through this man....

BRIAN HAYS wrote:

Wow...... This disappoints me.

crj1968 wrote:

Wow. That is messed up. So they basically told you to pack sand?

71cutlasss wrote:

Show the email or letter. If it’s an email screenshot it.

Yeah hard to believe he isn't it?



So Dealer writes:

I won't be putting any more time in this.

Bla bla bla

I would appreciate it very much not to contact any further, also not with Advanced Sport or SE Bikes.

IT IS NOW FINISHED!

We go back to work, customers that are happy and that make us happy.

Greeting

AJ Macaroo wrote:

Ive been following this story for some time now and all I can say is I'm blown away that this is going down like this...I would be absolutely LIVID. Sorry your going through this man....

Thanks! It is a crazy story, I would have never ever expected this experience to go like this from such a big brand and name in the sport/BMX as SE.

It's a really big shame.

I watched a live FB video from Brian @ Planetbmx yesterday were he says that 2 preorders for the Perry kramer in the top 5 (who were guaranteed to get the bike) were cancelled. I wonder if that has anything to do with these quality issues, bad SE service.

DutchRipper wrote:

AJ Macaroo wrote:

Ive been following this story for some time now and all I can say is I'm blown away that this is going down like this...I would be absolutely LIVID. Sorry your going through this man....

Thanks! It is a crazy story, I would have never ever expected this experience to go like this from such a big brand and name in the sport/BMX as SE.

It's a really big shame.

I watched a live FB video from Brian @ Planetbmx yesterday were he says that 2 preorders for the Perry kramer in the top 5 (who were guaranteed to get the bike) were cancelled. I wonder if that has anything to do with these quality issues, bad SE service.

Most likely the cancelation is due to piss poor quality control,and maybe perhaps this thread.

AJ Macaroo wrote:

I wouldn't be surprised if that's why the preorders got cancelled due to quality control. That email just blows me away on how rude the last statement was...unbelievable!

I would have sent one final nasty email right back!

crj1968 wrote:

AJ Macaroo wrote:

I wouldn't be surprised if that's why the preorders got cancelled due to quality control. That email just blows me away on how rude the last statement was...unbelievable!

And yet Dutch hid the guys email address from the masses... good on you Dutch not sure Id have done the same

+1 on that...I know I wouldn't take it upon myself to send a nasty email, but maybe just maybe one of our fellow BMX brothers probably would...

DutchRipper wrote:

BRIAN HAYS wrote:

Wow...... This disappoints me.

crj1968 wrote:

Wow. That is messed up. So they basically told you to pack sand?

71cutlasss wrote:

Show the email or letter. If it’s an email screenshot it.

Yeah hard to believe he isn't it?

https://myalbum.com/photo/GvakAEAYm8Yo/550.jpg

So Dealer writes:

I won't be putting any more time in this.

Bla bla bla

I would appreciate it very much not to contact any further, also not with Advanced Sport or SE Bikes.

IT IS NOW FINISHED!

We go back to work, customers that are happy and that make us happy.

Greeting

Is that German? Sounds so hateful when not in English.

It's Dutch written but today I also received the same message from ASE (in German):

(Image deleted)
Translation:

Hello Daniel,

Dealer has offered you to take the bike back for a credit.

Please take this offer, then the case is settled.

We can't do anything else for you.

End

This sounds just so stupid and plain wrong from such a big company that they refuse to give Warranty.

Last edited by DutchRipper (2019-03-17 8:57am)

I had to google that

https://www.urbandictionary.com/define. … nky%20Turd

#turdburd#was#here